Refund Policy
A legal disclaimer
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.
Returns and Exchange Policy
At Tarot Tanishk, we take pride in offering customized, unique products that are energy-based. Due to the personal nature of our items, we do not offer a return or exchange policy. Please carefully review each product’s details before making a purchase.
Key Points of Our Policy
No Regret Purchase Policy:
All purchases are final. We do not accommodate returns or exchanges for “regret purchases.” Please ensure you fully understand the product descriptions before placing an order.
Energy Products & Usage:
Once energy products have been used, they cannot be returned, exchanged, or resold due to their personal nature and energetic qualities.
Product Responsibility:
Tarot Tanishk guarantees delivery of products in good condition. If your product arrives damaged or with missing items, we will only address the issue if a full unboxing video is provided.
Unboxing Video Requirement:
To qualify for a replacement due to damage or missing items, customers must record a complete unboxing video, showing the outer packaging and the product in its original condition before opening.
Tampered or Open Parcels:
Do not accept any parcels that appear tampered with, opened, or damaged. Accepting such a parcel voids any claims for missing or damaged products, even if you provide an unboxing video.
Claims and Support:
Tarot Tanishk does not guarantee specific outcomes from our products, as their effectiveness depends on the user’s effort, intention, and energy.
Replacement for Damaged/Missing Products:
We will replace any damaged or missing items, provided a complete unboxing video is submitted as evidence.
Delivery Timelines & Rejection Claims:
We do not guarantee specific delivery times. Parcel rejection due to delays will not be entertained. In cases where express delivery charges are paid and the delivery is delayed, we will refund the express delivery fee, unless the delay is due to natural disasters, weather conditions, insurgencies, or political situations.
Product Disclaimer:
All stones sold by Tarot Tanishk are 100% natural and may feature unique inclusions, cracks, fractures, and surface marks. These natural characteristics are not considered defects, and items with such inclusions are not eligible for returns or shipping refunds.
This policy ensures responsible delivery while honoring the personal and unique nature of our products. Thank you for your understanding and cooperation.
What to include in the Refund Policy
Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.